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Managed IT for Medical Practices

Your patients trust you with their health and their most private information. The systems that hold it should meet the same standard of care you hold yourself to, dependable, protected, and ready to prove it.

HIPAA-aware IT operations built around patient-hours uptime, backup confidence, and documentation discipline.

Challenges we address every day.

Downtime during patient hours

When your EHR goes down, your practice stops. We monitor your environment continuously and provide a remote response within one hour for critical issues during business hours.

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No confidence in your backups

Patient data requires validated, recoverable backups. We test restores on a regular schedule and document the results.

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Staff turnover creates access gaps

Every hire and departure in a medical practice is a HIPAA event. We handle onboarding and offboarding so accounts, access, and devices are managed consistently.

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Nothing is documented

Regulators expect documentation. We maintain full records of your network, accounts, vendor contacts, and operational procedures.

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HIPAA compliance feels unclear

We maintain the operational baseline your practice needs so you are not scrambling before a compliance review.

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Your current IT is reactive

Sentry monitors and hardens your environment proactively so problems get caught before they reach your staff.

What it looks like.

Healthcare
Western Loudoun Pediatrics

A growing pediatric practice with aging workstations, no documented backup validation process, and infrastructure that had not been formally assessed since deployment.

Sentry planned and executed the full migration within a single business day, secured patient data under a HIPAA-aligned infrastructure model, and established a long-term managed services relationship that remains active today.

Timeline
Full workstation migration completed same-day, zero disruption to patient care.
Data Security
Patient data secured under HIPAA-aligned infrastructure from day one.
Infrastructure
End-of-life systems replaced with a documented, maintainable environment.
Retention
Long-term managed services relationship, still an active Sentry client.

Compare our two service tiers.

Every plan includes the core security and support stack. Licensing, onsite, after-hours, and projects are scoped separately.

View Service Tiers

Medical practice IT questions.

Does Sentry provide HIPAA-compliant IT support?

Sentry provides HIPAA-aware IT operations: validated backups with documented restore testing, access control and account lifecycle management, encrypted endpoints, and the documentation a practice needs for a compliance review. HIPAA compliance is an organizational obligation, but Sentry maintains the technical and documentation baseline that supports it.

What does IT support cost for a medical practice?

Most practices fit Sentry's Audit-Ready IT Support plan, custom-quoted per user per month, which includes managed EDR, email security, validated backups, M365 administration, unlimited remote helpdesk, and audit-readiness documentation. A free assessment produces an exact quote for your practice.

Can Sentry support our EHR and practice management systems?

Yes. Sentry manages the environment your EHR and practice management systems run on (workstations, network, backups, access, vendor coordination) and structures support around your operating hours, with a remote response within one hour for critical issues during business hours.

Find out where your operations stand.

We will review your current environment, identify the gaps within our scope, map important dependencies, and explain the work needed to bring your IT operations up to a disciplined, documented standard. If something is outside our scope, we will say so directly.

Schedule Your Free Assessment

No pressure, no obligation. We work with organizations across the East Coast, with onsite support available when required.